Supervisor, Customer Experience at Ardova Plc

Job Summary:

An individual who has a strong capability to understand policy’s, sees how it can cause bottlenecks, and is interested in correcting it without complication. Question thinker who works as a team player with strong analytical mindset and presentation.

Responsibilities:

• Intermediate knowledge of Power BI and Excel.
• Excellent communication skills, both written and verbal.
• Empathetic and customer-focused approach.
• Strong-willed and able to handle challenging situations with resilience.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Highly organized and detail oriented.
• Dedicated to achieving results and meeting deadlines.
• Team player with a collaborative spirit.
• Resourceful and goal-oriented, with a proactive approach to tasks.
• Previous experience in a customer service or customer experience role is preferred.

Requirements

• 6 years maximum years of experience in a customer experience role.
• Relevant professional certificate preferred.

Method of Application

Interested and qualified candidates Should
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