Application Support Analyst at Access Bank Plc | Apply.

Access Bank plc, commonly known as Access Bank, is a Nigerian multinational commercial bank, owned by Access Bank Group. It is licensed by the Central Bank of Nigeria, the national banking regulator.

We are recruiting for the position below;

◾Job Title: Application Support Analyst
◾Job Type: Full Time
◾Location: Nigeria.

Description

We are seeking an exceptional Application Support Analysts to join our Technology Operations team. This is a highly technical, hands-on role in a dynamic and fast paced environment. The successful candidate will have a mixture of deep technical know-how as well as excellent skills in management of operational issues; ensuring stability and availability of the bank’s financial (or non-financial) applications.

Responsibilities:

  • Support the Bank’s applications.
  • Coordinate system changes and deployment in line with the approved release note.
  • Coordinate End of Day / Start of day on CBA (where applicable) and ensure that the applications are readily available real time online (for online applications).
  • Coordinate system changes and Systems performance monitoring.
  • Provide 2nd Level user support for Flexcube (or other third-party application) escalated problems.
  • Follow-up on escalated problems and engage OEMs to address the issues in an effective and efficient manner within SLA.
  • Perform preventative maintenance; specify design changes; amend program specifications; update user/operations documentation.
  • Coordinate backup restoration test.
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Requirements:

  • Good technology related university degree preferably in Computer Science/Engineering or Numeric Science.
  • 2 to 6 years’ banking/ financial services institution with experience in Core Banking operations and support.
  • Certification(s) in IT Service Management or MCP or OCP.
  • Ability to learn and dedication to service delivery.
  • Proficient in office automation tools (e.g. Microsoft Office, etc.).
  • Proficient in SQL.
  • Flexcube knowledge.

Benefits:

  • Competitive pay.
  • Career Growth.
  • Merit driven performance management system.
  • Adequate training and development.
  • A robust employee recognition program.

Method of Application:

Interested and qualified candidates Should Click Here to Apply Online

Application Deadline: Not Specified.

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