First City Monument Bank (FCMB), a member of FCMB Group Plc, is a financial services holding company headquartered in Lagos. FCMB Group Plc has nine subsidiaries divided among three business groups: commercial and retail banking, investment banking, and asset and wealth management.
About FCMB Asset Management Limited
FCMB Asset Management Limited is a subsidiary of FCMB Group Plc, providing investment management and advisory services to individuals, institutions, and corporations in Nigeria. Licensed by the Securities and Exchange Commission (SEC), the firm offers a range of products including mutual funds, portfolio management, and wealth planning solutions tailored to client goals and risk profiles. With a strong focus on financial inclusion, innovation, and long-term value creation, FCMB Asset Management leverages its expertise and the broader FCMB ecosystem to help clients grow and preserve wealth across different market conditions.
Summary
- We are looking for a dynamic and analytical individual to join our team as a Market Research/Customer Success Intern.
- This internship is designed to provide valuable exposure to customer engagement, data analysis, and market intelligence gathering within a dynamic work environment.
- You will gain practical experience while supporting meaningful projects that contribute to business decisions and client satisfaction.
Responsibilities:
- Support the team in responding to customer enquiries and assisting with service-related documentation.
- Assist with onboarding new clients and maintaining accurate client records.
- Help prepare and distribute investment certificates and related client communications.
- Support Know Your Customer (KYC) processes by helping to verify and organize required documentation.
- Assist in collecting and organizing client feedback for service improvement initiatives.
- Conduct basic desk research on market trends, competitor activity, and industry developments.
- Assist with compiling data for internal use and presentation to senior stakeholders.
- Support the preparation of slides, dashboards, and infographics for internal and external meetings.
- Participate in brainstorming sessions and contribute ideas to improve client experience and service quality.
Requirements:
- A Degree in Economics, Business Admin or a related field.
- 0 – 2 years’ experience in a similar role (Client Services or Investment Operations)
- Basic understanding of customer service and/or market research principles.
Required Skills
- Attention to detail
- Analytical and Research Skill
- Presentation Skill
- Technical and Digital Skills
- Excellent Client Relationship Management skills
- Excellent Analytical thinking skills
- General understanding of Regulatory compliance
- Excellent Time management skills.
Benefits:
- Gain real-world exposure to the operations of a leading asset management firm.
- Build foundational skills for a successful career in finance.
- Gain hands-on experience in customer relationship management and support functions.
- Develop foundational skills in market research and data interpretation.
- Learn how to work with cross-functional teams in a structured business setting.
- Exposure to client communication, documentation standards, and reporting practices.
Method of Application
Interested and qualified candidates Should
CLICK HERE TO APPLY
Application Deadline: 16th July, 2025
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