Concierge Job Vacancy at Hilton Hotels and Resort.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

Job description:

A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.

Responsibilities includes; Serve as a key point of contact for Guests and efficiently respond to Guest enquiries, Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others. Process and deliver messages for Guests.

Amongst others include; Ensuring orderliness and safety guidelines around the lobby and front door areas. Provide support to Management as required, in cases of emergency
Project a professional manner with an emphasis on hospitality and Guest service. Maintain a clean, healthy, and safety working area. Act in accordance with policies and procedures when working with front of house equipment and property management systems.

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To be eligible, Applicants must posses;

  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a variety of different work situations
  • Ability to work on your own and as part of a team
  • Knowledge of the local area

Method of Application

Interested and qualified candidates Should Click Here to Apply Online.

Application Deadline: Not Specified

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