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Job Responsibilities
- Supervising resource utilization to meet Green Africa’s standard while balancing customer service and accounting requirements
- Providing leadership and direction for assigned staff over a 7day shift covering all daily flights, to achieve departmental goals for productivity and quality
- Providing correct information regarding fares, ticketing, product knowledge and refunds to airport front level staff
- Maintaining accurate records and update PNR files
- Supervising all Reservations & Ticketing team activities in both back office and front desk to optimize all customer interactions into potential sales outcome
- Ensuring all agreed SLAs, safety standards and procedures are adhered to by all internal and external parties
- Ensuring all in-house teams and third parties adhere to agreed working practices/guidelines to ensure safe and on time turnaround
Related:
Requirements
- Bachelor’s degree or Higher Diploma in any field
- 2-3 years proven experience in a similar role
- Advanced computer skills and high attention to detail
Location: Kano, Owerri, Nigeria
Method of Application
Interested and qualified candidates should Click Here to Apply Online.
