IT Manager at Jumia

Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.

Job Summary

You will have the chance to integrate our amazing IT Support team that is responsible for supporting all our internal users on a daily basis. From laptop maintenance to troubleshooting, onboardings & offboarding, Google Workspace, SSO and Endpoints.


  • Management of local Endpoints for MDM and EDR;
  • Follow up on outstanding IT related requests and ensure resolution within established SLA in the ticket platform;
  • Manage and monitor internal assets to ensure accurate inventory records;
  • Onboarding and Offboarding procedures;
  • Report RMA’s and Warranties;
  • Manage OS Imaging and Configuration for Linux, MacOS and Windows;
  • Support for VoIP systems.
  • Other common IT Support duties.

Also Apply: Electrical Engineer at Shell Nigeria| Job ID: R117888


  • Higher education in either IT or equivalent
  • Minimum 4 year work experience in computer technical support functions;
  • Good technical knowledge in the areas of hardware, operating systems (Windows, Mac and Linux) and Networks TCP / IP;
  • Excellent communication skills and taste for contact with the end user;
  • Knowledge and experience on Google Workspace, Okta, Microsoft, Xcally, Zendesk and Endpoint platforms is a plus.
  • Good interpersonal skills and taste for teamwork;
  • Good analytical ability, organization and planning;
  • Outstanding troubleshooting skills
  • Knowledge of customer service principles and practices
  • Proficiency in English, both written and verbal, clearly and accurately.

Location: Nigeria

Method of Application

Interested and qualified Candidates should Click Here to ApplyOnline.

Join Our WhatsApp Group 1
Join our WhatsApp Group 2


“Area Talk Report is an online publication platform that brings to your Notice of latest News, recruitments and Job Vacancies and will under no circumstance request applicants to pay money or give any personal items of monetary value to company or any agency

“We are not in anyway affiliated with any post on this page. Materials provided on this page is solely for information purposes ONLY. Visitors are advised to use information here at their own discretion. Our services here are also FREE to all users of this site.

Be the first to comment

Leave a Reply

Your email address will not be published.