Job Openings at WIOCC

We are Africa’s leading provider of comprehensive, integrated core digital infrastructure solutions and managed network services for the world’s leading hyper scalers, content providers and telcos.

We are hiring to fill in the following positions:

1) Fibre Planner

Location: Lagos

Job Summary

Plan access and core fibre routes to make use of existing ducts and where required new routes. To be acknowledged as 3rd-level technical competence relating to network fibre planning.

Responsibilities

• Plan and design of new access, metro and core duct and fibre routes, spurs and PoP sites entries, Fttx
• Liaise with internal Project Managers and 3rd party suppliers that ensure fibre networks are designed and deployed according to design
• Planning of new access and core duct and fibre routes, spurs and PoP sites
• Liaise with internal Project Managers and 3rd part suppliers for the execution of the designed plans
• Plan wayleaves and manage rights of way
• Assist with management & planning of the overall fibre network, including auditing and record management
• Assist other departments and lead and report on projects as requested
• Ensuring network design aligns with NetSuite as appropriate

Requirements

• Bachelor’s degree (or equivalent work experience) in a technical field
• Requires a minimum of 3 years’ technical experience in the telecom industry with at least 2 years in network engineering, network fibre design or equivalent role
• Knowledge of platforms including Ducts, Fibre, DWDM (10/40/100G), OTN
• Knowledge in supporting TX equipment, i.e. Alcatel, Adva, Ciena, Infinera, Tejas Networks, etc
• Quality assurance auditing & testing, manage and mitigate the network risk register
• Optical networking experience including OTDR, optical link budget calculations, fibre types and testing
• Experience in Google Earth, QGIS and OSS systems
• Effective written and verbal communication skills evidenced by work history and accomplishments
• Excellent communications and soft skills, including the ability to listen to and summarise and concisely share key information with Clients
• Must use B/OSS tools effectively to record information accurately and concisely in a timely manner.

2) Field Engineer

Location: Uyo/Eket, Benin, Oshogbo, Minna, Ilorin, Enugu,

Job Summary

Provide field support, resolve incidents and assigned problems. Install, maintain and manage network equipment.

Responsibilities

• 1st Level 24/7 field support, escalation / on-call
• Proactive monitoring of equipment & facilities
• Network installation, testing & commissioning, bringing into service, integration
• Cross connects & jumping
• Maintain records, inventory and spares
• Receive equipment, bench test, storage and RMA return handling
• Incident and problem resolution as directed by NOC / TAC
• Provide Service Desk / NOC cover during an Emergency / Disaster Recovery event
• Assist Service Manager as directed
• Assist with technical shareholder support / shareholder consultancy and sales support
• Assist with network equipment vendor management
• Assist with network quality and performance management
• Assist with creation of ad hoc reports as needed
• Assist other departments and lead and report on projects as requested by the Programme Manager
• Adhere to all company policies and procedures

Requirements

• Bachelor’s degree (or equivalent work experience) in a technical field
• Technical certifications CCNA or JNCIA (desirable) or equivalent
• Requires 4 years of relevant work experience in the telecom industry
• Requires technical experience in the telecom industry including data centre installations
• Knowledge of platforms including OTN, DWDM, SDH, Data (Ethernet, IP/MPLS, OSPF, BGP)
• Knowledge in supporting transmission and switching equipment from leading manufacturers i.e., Mikrotik, Juniper, Tejas Networks etc.
• Experience working with AC and DC power as well as PSU units
• Ability to share knowledge and coach other team members
• Effective written and verbal communications skills

3) Field Technician

Location: Makurdi, Lagos

Job Summary

Proactively manage assigned Assist with field support by resolving incidents and assigned problems. Install, maintain and manage network equipment to ensure optimal performance.

Responsibilities

• 24/7 field assistance, on-call
• Proactive monitoring of equipment & facilities
• Assist network installation, testing & commissioning, bringing into service, integration
• Cross connects & jumping
• Assist to maintain records, inventory and spares
• Assist to receive equipment, bench test, storage and RMA return handling
• Assist with incident and problem resolution as directed by NOC / TAC
• Provide Service Desk cover as required
• Assist with technical shareholder support / shareholder consultancy and sales support
• Assist with network quality and performance management
• Assist with creation of ad hoc reports as needed

Requirements

• Bachelor’s degree (or equivalent work experience) in a technical field
• Technical certifications e., CCNA or equivalent field experience (desirable)
• Requires 2 years of relevant work experience in the telecom industry
• Knowledge of platforms including OTN, DWDM, SDH, Data (Ethernet, IP/MPLS, OSPF, BGP).
• Knowledge in supporting transmission and switching equipment from leading i.e., Mikrotik, Juniper, Tejas Networks etc.
• Effective written and verbal communications skills
• Excellent communications and soft skills, including the ability to listen to and summarise and concisely share key information with clients.

4) NMC Engineer

Location: Lagos

Job Summary

Pro actively manage assigned network to meet quality and performance levels, resolve incidents and problems and manage planned engineering work.

Responsibilities

• Proactive management of the assigned subsea, core and edge network, resolve incidents and problems, improve performance objectives, manage security and environmental systems
• Ensure alarms are actively managed and levels kept to a minimum
• Planned engineering works technical planning and management through change management
• B/OSS & NMS systems & tools, implementation, usage, training & development
• Network release, accept new and changed network from Engineering through Projects
• Problem resolution, direct and control resources, technical, vendor and management escalation
• Mentorship & training of Operations team on technical competency
• Adhere to, lead compliance with and assist in developing company policies and procedures
• Assist other departments and lead and report on projects as requested by the Project Office
• Innovate, report on and continually improve on operational KPIs
• Manage and build strong partnership with the Network Operations Centre, ensure client satisfaction through high availability network targets
• Use B/OSS tools effectively to record information accurately and concisely in a timely manner
• Cover for the Network Operations Centre and provide NOC Disaster Recovery capability

Requirements

• Bachelor’s degree or equivalent work experience in a related field
• Requires minimum of 1 years’ experience in telecom industry including experience in NOC / NMC
• Knowledge of various platforms including Subsea, DWDM, OTN, SDH, Data (Ethernet, IP/MPLS, OSPF, BGP).
• Effective written and verbal communications skills evidenced by work history and accomplishments
• Expert knowledge of at least one trouble ticket system, NetSuite desirable
• Excellent communications and soft skills, including ability to listen to and summarise and concisely share key information with clients
• Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment

Method of Application

Interested candidates are encouraged to apply by submitting their updated CV to: applications@wiocc.net indicating the job position in the Subject Line, including three referees.

Application Ends: 10th August, 2025.